Here is a mass email sent out by Joe Newton, Director of Information Technology, today. (Note the highlighted part)
VSU has suffered three Internet connection outages during the month of January 2008. I received a phone call from the Director of PeachNet Network Services this morning when service was again restored to inform me that all three outages had, astoundingly, been caused by squirrels chewing the insulation and fiber optic cable in a single segment between Adel and Valdosta. This morning, Georgia Public Web (GPW) moved our service to an alternate path that spans around this particular segment in order to prevent recurrence of this problem. Georgia Public Web provides network connectivity for much of PeachNet, the statewide communications network supporting all University System of Georgia campuses, including Valdosta State University.
VSU has suffered outages three times during the month of January 2008 so
far:
Sunday 1/13/08 5:30pm – 11:59pm
Saturday 1/26/08 5:15pm – 10:00pm
Monday 1/28/08 7:15am – 11:00am
VSU is working with GPW and PeachNet to identify availability of alternate routes to provide diverse fiber path so that VSU’s connectivity will be redundant and reliable in order to withstand such service outages without losing all access to and from the Internet.
I am hopeful that appropriate measures have now been taken to reduce the likelihood of another service outage for the same reasons. We will continue to press for a diverse, redundant link to allow the campus to sustain a service outage on any one segment without the loss of access and disruption to productivity that a complete outage causes.
Joe Newton
Director of Information Technology
Information Technology Division
Valdosta State University
Valdosta, GA USA 31698-0195
jnewton@valdosta.edu
dept 229-333-5974
fax 229-245-4349
Unfortunately, alternate routes are not readily available to the South, West, or East of us and we are currently dependant on a single path to the North connecting us to Tifton. Viewing of the Fiber Map located at the PeachNet web site listed below shows that VSU is not alone among institutions who are connected only as spurs and not to the “ring-around-Georgia” that provides high-speed and redundant access to the statewide network. The long range plan is to identify additional, diverse routes and to redundantly connect all campuses into the “ring around Georgia.”
GPW Official Website
http://www.townware.com/site/
PeachNet
http://www.usg.edu/peachnet/
VSU Division of Information Technology
http://www.valdosta.edu/it/